FAQs

  • The Luxury Transfer Group can assist with booking your transfer needs Australia Wide through our network of trusted drivers.

  • We accept all major credit cards.

  • Luxury Sedan: 4 Passengers - 2 Large Suitcases

    Premium Sedan: 4 Passengers - 4 Large Suitcases

    7 Seat People Mover: 7 Passengers - 5 Suitcases

    11 Seat People Mover: 11 Passengers - 7 Suitcases

  • Hourly Rate

    Less than or equal to 2 hours: $120.00/ hour

    Between 2 - 4 hours $115/ hour

    Between 4-6 hours $110/ hour

    Between 6-8 Hours $105/ hour

    Greater than 8 Hours $100/ hour

    IMPORTANT NOTES:

    Rates are effective in all locations Australia wide.

    Minimum hire is 2 hours

    Once you commit to a certain number of hours per day this cannot be reduced.

    If you release your driver early you will still be billed for the total amount of hours booked.

  • We offer App based booking powered by rideminder for both iOS and Android Based devices.

    Please see our Download Apps page for further information.

  • We are a fully accredited and insured operator.

    BEA: 230588

  • Luxury Transfer Group Cancellation policy

    Up to 4 hours before trip: No Charge

    Less than 4 Hours Notice: 100%

    No Show at pickup: 100%

  • Please note special events attract a premium to allow us to secure a driver during high demand.

    Passengers must select the correct event type when booking.

    Please see our special events premium list for full list of Special Event Premiums.

  • International Airport

    50 mins Free (From flight landing time)

    Domestic Airport

    20 Mins Free (from flight landing time)

    All other transfers

    10 mins Free wait time.

  • Due to the rising costs of tolls in major cities of Melbourne, Sydney and Brisbane tolls will be added to the fare.